FFM Careers - Franchise Focused Marketing, LLC

Careers

We are passionate about the work we do and the team that helps put it all together. Our team is creative, hard working and innovative. They think of new approaches to different situations and challenge each other to do the best they can every day.

Work With Us

We are a small agency that is quickly growing so we are always looking to add new talent to our team. 

These positions are all full time positions based in Orange County unless otherwise specified.

 

Available Position

Digital Marketing Specialist

POSITION OVERVIEW:

We are a small, tight knit team looking for someone to share some laughs, take initiative and can build relationships. As a DMS you will be responsible for creating ad campaigns and tracking their progress for 40+ clients. You will be their direct point of contact to clarify any issues and provide recommendations to improve results on campaigns ( new copy, different images, changing the offer etc.). Ultimately, providing excellent customer service and client retention should be the top priority for this role.

CONTRACT:

Full Time, Permanent

Interview is done remotely but the position itself is in-person

ESSENTIAL FUNCTIONS : (some but not limited to the below)

  • Create, manage and maintain Facebook, Instagram & Google Ad campaigns
  • Communicate with clients about a campaign’s performance & provide recommendations for improvement based on data or what has worked for other campaigns
  • Ensures clients needs are met and all issues are addressed to ensure the highest level of client retention
  • Analyze website or related online data to track trends or usage.
  • Strong attention to detail with campaigns, clients and co-workers.
  • Maintain notes of all conversations/ campaign changes in our CRM so they’re easy enough for every team member to understand
  • Be flexible and dependable in a fast paced, busy work environment.
  • Be able to work independently and cooperatively with team members.
  • Escalate customer dissatisfaction to the managerial team.

Desired Qualifications:

1-2 Years of Experience as DMS

Familiar with Facebook, Instagram & Googles Ads

Familiar with MS/ Google Suite

Customer Service Experience (Mainly Email and Phone)

Multi-tasker Who Can Manage Their Time Efficiently

Looking for a long term position

Excellent Communication Skills (Written & Verbal)

Computer Proficiency (Mac desired)

Ability to multitask effectively

Strong problem solving, time and task management, and critical thinking skills

Self-starter and continual learner

 

    Cover Letter:
    Resume:

    We Connect People To Brands

    info@franchisefocusedmarketing.com

    Locations

    1621 Alton Pkwy. Ste 210
    Irvine, CA 92606